Podcast with Yuri Dingemans: Trust in B2B.
Ground Control: The Podcast.
In Ground Control, we sit down with experts, designers, and other professionals from the retail world. Together, we take a closer look at the trends, challenges, and opportunities in retail design. With this podcast, we aim to share new insights, tell inspiring stories, and explore what it means today to work in a field where brand experience, customer behavior, and innovation converge. In this first episode, we’re joined by Yuri Dingemans from FLASH FWD.
We’ll be talking with him about the importance of trust in brand and retail communication. How do you earn the trust of your target audience? What role do authenticity, consistency, and customer experience play in this? And how do you translate that into a strong brand that remains relevant over the long term? Whether you work in retail, design, marketing, or are simply interested in the future of brick-and-mortar stores, Ground Control offers insightful conversations that broaden your perspective and inspire you.
Watch on YouTube or listen on Spotify!
Would you like to learn more about Yuri Dingemans and FLASH FWD? WEBSITE
Ground Control: for anyone who wants to make better decisions in retail, hospitality, and real estate
Why does one concept succeed while another gets stuck in the planning stage?
And more importantly: how do you ensure that your project is implemented as intended?
Why You Should Listen to This Podcast
But the real difference lies elsewhere:
- in the choices you make before you start
- in how to deal with constraints (budget, technology, location)
- and in the way you focus on results
So you don’t just make great plans, but actually carry out projects that deliver results.
Who is Ground Control for?
- retail and format managers
- real estate managers and asset managers
- developers
- hospitality and leisure professionals
- Executive Board and Management Team
- “Am I making the right choice here?”
- “Where are the real risks in this process?”
- “How do I know if this concept will work in this location?”
What You’ll Learn in Each Episode
- How Store Layout Directly Impacts Sales
- How Routing and Behavior Are Related
- Why “beautiful” isn’t the same as “functional”
- How to Balance Design, Budget, and Technology
- Where Projects Go Off the Rails—and How to Prevent It
Practical and applicable
- clear insights
- specific examples
- direct application to your own situation
- from question → to analysis → to conclusion
- with clear takeaways at the end
Why the name “Ground Control”?
The vision is right. The design is right. The ambition is right.
- when everything comes together
- as long as it remains within the parameters
- when it actually works on site
Not just on paper, but in practice.
What’s in it for you?
- take a closer look at design choices
- better understand where the risks lie
- recognize more quickly what works (and what doesn’t)
- make more well-founded decisions









